Troubleshooting
I can’t see any revision records in the review panel
Most commonly, you’re in final or original mode, where revision records are hidden. Switch to:
final-markupororiginal-markup
to show the revision stream.
Edits don’t generate new revisions
Check these first:
revision.enabledistrue(without it, revision is not registered)- tracking is currently turned on (can be toggled in the Review toolbar group)
revision.defaultEnabledonly controls the initial state and can be turned off later
Accept/Reject doesn’t work
Check:
revision.allowAcceptRejectistrue- the document is not read-only (
document.readOnly !== true) - the editor is currently editable (some modes may force read-only)
Authors are missing or incorrect
Make sure each client sets:
options.user.idoptions.user.name
Export still contains revision marks
- Revision marks are part of the document content, so exports (HTML/JSON/DOCX, etc.) can include them.
final/originalare view-only modes and won’t remove marks.
Finalize before exporting if you need a clean output:
editorRef.value.acceptAllRevisions()